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**JD Group of Businesses Refund and Cancellation Policy**

This Refund and Cancellation Policy outlines the procedures and guidelines for requesting refunds and cancellations for services provided by JD Group of Businesses ("JD Group," "we," "us," or "our") including IT Solutions, Web Development, Film Production, and Digital Marketing Services.

**1. Cancellation Policy:**

1.1. **Cancellation by Client:**
   - Clients may request to cancel a service by contacting JD Group's customer support team via email or phone.
   - Cancellation requests must be made before the commencement of the service or as specified in the service agreement.
   - Depending on the stage of the project or service, cancellation fees may apply.

1.2. **Cancellation by JD Group:**
   - JD Group reserves the right to cancel or terminate a service if:
     - The client breaches the terms of the service agreement.
     - Circumstances beyond our control prevent us from fulfilling the service.
   - In such cases, JD Group will provide a prorated refund for any fees paid in advance for the canceled service.

**2. Refund Policy:**

2.1. **Refund Eligibility:**
   - Refunds may be issued in accordance with the following conditions:
     - The service is canceled by JD Group.
     - The client requests a refund before the commencement of the service.
     - The service is not delivered or completed as per the agreed-upon terms.
   - Refunds are not applicable for services that have been successfully delivered or completed.

2.2. **Refund Process:**
   - Clients must submit a refund request in writing, stating the reason for the refund.
   - Refund requests will be reviewed by JD Group's management team, and a decision will be communicated to the client within a reasonable timeframe.
   - Approved refunds will be processed using the original payment method within [number of days] from the date of approval.

2.3. **Refund Amount:**
   - The refund amount will be determined based on the extent of the service delivered or completed, minus any applicable cancellation fees.
   - JD Group reserves the right to deduct reasonable administrative or processing fees from the refund amount.

**3. Contact Us:**

For any questions or concerns regarding our Refund and Cancellation Policy, please contact JD Group's customer support team at info@jdgroupofbusiness.com.

**4. Modification of Policy:**

JD Group reserves the right to update or modify this Refund and Cancellation Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By engaging with our services, you acknowledge that you have read, understood, and agreed to be bound by this Refund and Cancellation Policy.
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